Frequently Asked Questions

Do I need to book?

Booking in advance is highly recommended. We may have spaces available on the day but as we can only take 12 passengers at a time we expect demand to be high.

What time do I arrive?

Please ensure you arrive 15 minutes before your scheduled departure time in order to get kitted out.

Disabled Access?

Due to the nature of our trips we cannot accept any wheelchairs or mobility aids on board and steps are the only way to access our boat. If you are unsure if this will be suitable please check with us before booking.

Pets – can I take my pet onboard?

Unfortunately, you can’t take your pets onboard, we find that your furry friends are happier on dry land.

Toilets Nearby?

There are public toilets nearby in the harbour area. We do not have any toilet facilities onsite.

Parking?

There is a car park within the harbour area however this is often very busy as is the surrounding areas especially during the summer months.

Will I get wet?

That depends on how well behaved you are 😉 We will provide suits for you to wear over your clothes to protect you from the Scottish elements.

What should I wear?

We would recommend dressing warmly as temperatures can get quite cold at sea even on a sunny day. Gloves and hats are also advisable if you are joining us on a chilly day. Trainers or other non-slip footwear are recommended – No high heels are allowed.

Can I take food onboard?

We cannot allow you to take food onboard. Likewise, no alcohol will be permitted.

Do you have a minimum age/height?

Children need to be able to sit on our seats with both feet touching the ground. We require a minimum inside leg of 21 inches. Estimated age 8+ but provided they meet the requirements they are welcome onboard. Children under 12 must be accompanied by a parent or guardian.

Do you provide life vests?

Life vests are provided and must be worn at all times.

Can I take pictures with my camera/phone?

Yes of course! Please share them with us via facebook or Instagram and don’t forget to use #stonehavenseasafari

Do trips ever get cancelled?

Occasionally we may have to cancel your tour. Passenger enjoyment and safety are our biggest concern and if we feel the weather or sea conditions are unsuitable, we will cancel the sailing. If this happens, we will try to re-schedule your booking or you will be offered a full refund.